Configure the Webhooks

To configure External Chat API webhooks you should complete following steps:

Open Inbox. Open "Settings" by clicking on your user’s avatar in the top right corner of inbox and choosing "Settings".

Open "General" settings tab. Then open "Webhooks" tab.

Then in "Wehooks" window view scroll down to "External Chat API subscriptions" table. Press "Subscribe" switcher on event type you need.

Fill the fields and click on button "Verify and Save"