# Detailed Ticket Source

#### Possible values

Web

* web\_website
* web\_phone\_call
* web\_in\_person

Facebook

* facebook\_post
* facebook\_image
* facebook\_mention
* facebook\_private\_message
* facebook\_review
* facebook\_event
* facebook\_video
* facebook\_share
* facebook\_group

Twitter

* twitter\_private\_message
* twitter\_mention
* twitter\_account
* twitter\_tag
* twitter\_keyword

Instagram

* instagram\_tag
* instagram\_account
* instagram\_mention
* instagram\_photo\_tag
* instagram\_direct\_message

Email

* email
* email\_outlook\_plugin

Chat

* chat

YouTube

* youtube\_video\_comment
* youtube\_discussion

LinkedIn

* linkedin\_company\_page\_post
* linkedin\_company\_ads

Google My Business

* google\_my\_business\_location\_review
* google\_my\_business\_location\_question

Trustpilot

* trustpilot\_service\_review

Google Play Market

* google\_playmarket\_review

AppStore

* appstore\_review

WhatsApp

* whatsapp\_conversation


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://developers.socialboards.com/docs/apis/tickets/reference/enumerations/detailed-ticket-source.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
