> For the complete documentation index, see [llms.txt](https://developers.socialboards.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developers.socialboards.com/docs/apis/tickets/reference/enumerations/detailed-ticket-source.md).

# Detailed Ticket Source

#### Possible values

Web

* web\_website
* web\_phone\_call
* web\_in\_person

Facebook

* facebook\_post
* facebook\_image
* facebook\_mention
* facebook\_private\_message
* facebook\_review
* facebook\_event
* facebook\_video
* facebook\_share
* facebook\_group

Twitter

* twitter\_private\_message
* twitter\_mention
* twitter\_account
* twitter\_tag
* twitter\_keyword

Instagram

* instagram\_tag
* instagram\_account
* instagram\_mention
* instagram\_photo\_tag
* instagram\_direct\_message

Email

* email
* email\_outlook\_plugin

Chat

* chat

YouTube

* youtube\_video\_comment
* youtube\_discussion

LinkedIn

* linkedin\_company\_page\_post
* linkedin\_company\_ads

Google My Business

* google\_my\_business\_location\_review
* google\_my\_business\_location\_question

Trustpilot

* trustpilot\_service\_review

Google Play Market

* google\_playmarket\_review

AppStore

* appstore\_review

WhatsApp

* whatsapp\_conversation