Ticket Tags Change

Trigger

Tickets tags were updated (added new or delete existing).

Example

{
    "CommunityName": "yourCompany",
    "EventType": "ticket_tags_change",
    "TicketId": 4478963,
    "Events": [
        {
            "InboxLink": "https://inbox.socialboards.com/yourCompany/tickets?ticketId=4484636",
            "PreviousTicketTags": [],
            "Ticket": {
                "Attachments": null,
                "Author": {
                    "Id": "7c0a344a-c369-4e27-9840-88257a56e835",
                    "Name": "Bill Smith",
                    "Image": null,
                    "Email": "bill_smith@gmail.com",
                    "Status": "client",
                    "IsBot": false
                },
                "Category": {
                    "Id": 15597,
                    "Name": "Customers"
                },
                "CreationTime": "2019-12-18T19:00:03.6368531+01:00",
                "DetailedSource": "web_website",
                "Id": 4484636,
                "LastThreadElementCreationTime": "2019-12-18T19:00:03.6368531+01:00",
                "LockedBy": null,
                "Message": "Hello I want to buy a new car, how can I get a price list?",
                "OriginalLink": null,
                "Properties": {
                    "IsAnonymized": false,
                    "IsMuted": false,
                    "HasAttachments": true,
                    "HasDraft": false,
                    "IsAssignedToBot": false,
                    "IsDeleted": false,
                    "IsExpired": true,
                    "IsHidden": false,
                    "IsLocked": false,
                    "IsSpam": false,
                    "IsSensitive": false
                },
                "ReplyCount": 0,
                "IsMuted": false,
                "Sentiment": "question",
                "Source": "web",
                "SourceName": null,
                "Status": "open",
                "Title": "New car price list.",
                "HtmlMessage": "Hello I want to buy a new car, how can I get a price list?",
                "Tags": [
                    "urgent"
                ]
            },
            "TicketId": 4484636,
            "EventTime": "2019-12-19T09:03:03.6368531+01:00"
        }
    ]
}

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