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Add Note To Ticket
POST /tickets/{ticketId}/notes
Name | Type | Required | Comments |
ticketId | integer | yes | Id of ticket you want to create note in. |
{
"attachments": [{
"isContentPart": null,
"name": "filename.png",
"url": "https://your.attachment.url/filename.png"
}
],
"author": {
"email": "[email protected]"
},
"message": "Note text"
}
Field | Type | Comments |
attachments | Note attachments | |
author | Note creator info. | |
message | string | Note content |
{
"data": {
"id": 297991,
"message": "Note text",
"attachments": [],
"author": {
"id": "0da5a9e8-90ef-403f-873c-e20e4d298558",
"name": "Staff name",
"image": "",
"email": "[email protected]",
"status": "team",
"isBot": false
},
"mentionedUsers": [],
"creationTime": "2020-03-05T18:34:51.2599354+00:00"
},
"errorCode": -1,
"errorText": null
}
Data
field will contain note model.Last modified 3mo ago