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Add Note To Ticket

All API requests should contain authorization headers.
Request 
POST /tickets/{ticketId}/notes
Query Parameters
Name
Type
Required
Comments
ticketId
integer
yes
Id of ticket you want to create note in.
Request Body
{
	"attachments": [{
			"isContentPart": null,
			"name": "filename.png",
			"url": "https://your.attachment.url/filename.png"
		}
	],
	"author": {
		"email": "[email protected]"
	},
	"message": "Note text"
}
​
Body of request should contain the following model serialized to JSON. 
Field
Type
Comments
attachments
array of Base Attachment models
Note attachments
author
​Note Creator model
Note creator info.
message
string
Note content 
{
  "data": {
    "id": 297991,
    "message": "Note text",
    "attachments": [],
    "author": {
		"id": "0da5a9e8-90ef-403f-873c-e20e4d298558",
		"name": "Staff name",
		"image": "",
		"email": "[email protected]",
		"status": "team",
		"isBot": false
	},
    "mentionedUsers": [],
    "creationTime": "2020-03-05T18:34:51.2599354+00:00"
  },
  "errorCode": -1,
  "errorText": null
}
Data field will contain note model.

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Update Note

Last modified 3mo ago

Name	Type	Required	Comments
ticketId	integer	yes	Id of ticket you want to create note in.

Field	Type	Comments
attachments	array of Base Attachment models	Note attachments
author	Note Creator model	Note creator info.
message	string	Note content