Add Note To Ticket

All API requests should contain authorization headers.

Request

POST /tickets/{ticketId}/notes

Query Parameters

Name	Type	Required	Comments
ticketId	integer	yes	Id of ticket you want to create note in

Request Body

{
	"attachments": [
		{
			"isContentPart": null,
			"name": "filename.png",
			"url": "https://your.attachment.url/filename.png"
		}
	],
	"author": {
		"email": "[email protected]"
	},
	"htmlMessage": null,
	"message": "Note text"
}

Body of request should contain the following model serialized to JSON.

Field	Type	Comments
attachments	array of Base Attachment models	Note attachments
author	Note Creator model	Note creator info
htmlMessage	string	Note html content
message	string	Note content

Response

{
	"data": {
		"id": 297991,
		"message": "Note text",
		"htmlMessage": null,
		"attachments": [],
		"author": {
			"id": "0da5a9e8-90ef-403f-873c-e20e4d298558",
			"name": "Staff name",
			"image": "",
			"email": "[email protected]",
			"status": "team",
			"isBot": false
		},
		"mentionedUsers": [],
		"creationTime": "2020-03-05T18:34:51.2599354+00:00"
	},
	"errorCode": -1,
	"errorText": null
}

Data field will contain Note model.