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  1. APIs
  2. External Chat API
  3. Reference
  4. Objects

Conversation queue position

Example

{
    "position": 1403,
    "waitTime": 15
}

Fields

position

integer

Current position of the conversation in the system. if -1 the conversation is not in the queue and currently processed by an agent

waitTime

nullable integer

Approximate waiting time in queue in minutes

PreviousConversation takeoverNextUser

Last updated 1 year ago

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