Update Note

All API requests should contain authorization headers.

Request

PATCH /tickets/{ticketId}/notes/{noteId}

Query Parameters

Name
Type
Required
Comments

ticketId

integer

yes

Id of ticket note added in

noteId

integer

yes

Id of note you want to update

Request Body

{
	"attachments": [
		{
			"isContentPart": null,
			"name": "filename.png",
			"url": "https://your.attachment.url/filename.png"
		}
	],
	"htmlMessage": null,
	"message": "Updated note text"
}

Body of request should contain the following model serialized to JSON.

Field
Type
Comments

attachments

array of Base Attachment models

Reply attachments

htmlMessage

string

Note html content

message

string

Note content

{
	"data": {
		"id": 297991,
		"message": "Updated note text",
		"htmlMessage": null,
		"attachments": [],
		"author": {
			"id": "0da5a9e8-90ef-403f-873c-e20e4d298558",
			"name": "Staff name",
			"image": "",
			"email": "staffEmailLogin@domain.com",
			"status": "team",
			"isBot": false
		},
		"mentionedUsers": [],
		"creationTime": "2020-03-05T18:34:51.2599354+00:00"
	},
	"errorCode": -1,
	"errorText": null
}

Data field will contain updated Note model.

Last updated