Change takeover state

All API requests should contain authorization headers.

Request

PATCH chat/conversations/{id}/takeover

Request body

{
    "assigneeId": null,
    "isAssignedToBot": true
}

Field	Type	Comments
assigneeId	nullable guid	Agent unique id assigned to conversation during takeover. Optional
isAssignedToBot	boolean	If false starts takeover mode to conversation

Response

{
    "data": {
        "isAssignedToBot": true
    },
    "errorCode": -1,
    "errorText": null
}

The Data field contains an Conversation takeover type.