> For the complete documentation index, see [llms.txt](https://developers.socialboards.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developers.socialboards.com/docs/apis/external-chat-api.md).

# External Chat API

This documentation includes information on how to:

* [Handle conversation](/docs/apis/external-chat-api/conversations-overview.md)
* [Work with conversation webhooks](/docs/apis/external-chat-api/reference/events.md)
* [Configure the Webhooks](/docs/apis/external-chat-api/configure-the-webhooks.md)

For a description of the basic concepts of how the External Chat API work, refer to the [Glossary](/docs/apis/external-chat-api/glossary.md) page.

Need help? Please contact us at[ ](https://www.zisson.com/contact-us/)[https://www.zisson.com/contact-us/ ](https://www.zisson.com/contact-us/)if you have trouble gaining account access or have questions.