# External Chat API

This documentation includes information on how to:

* [Handle conversation](https://developers.socialboards.com/docs/apis/external-chat-api/conversations-overview)
* [Work with conversation webhooks](https://developers.socialboards.com/docs/apis/external-chat-api/reference/events)
* [Configure the Webhooks](https://developers.socialboards.com/docs/apis/external-chat-api/configure-the-webhooks)

For a description of the basic concepts of how the External Chat API work, refer to the [Glossary](https://developers.socialboards.com/docs/apis/external-chat-api/glossary) page.

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