> For the complete documentation index, see [llms.txt](https://developers.socialboards.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developers.socialboards.com/docs/apis/external-chat-api/reference/events/conversation-takeover-state-changed.md).

# Conversation Takeover State Changed

#### Trigger

A takeover chat status has been changed.

If the property `isAssignedToBot` is equal to `false`, the takeover has started. Otherwise, the takeover has ended.

**Example**

```json
{
  "CommunityName": "yourCompanyName",
  "EventType": "conversation_takeover_state_changed",
  "Events": [
    {
      "InboxLink": "https://inbox.socialboards.com/yourCompanyName/tickets?ticketId=2555100",
      "ConversationId": 2555100,
      "IsAssignedToBot": true,
      "EventTime": "2023-10-25T13:45:29.4492908+03:00"
    }
  ],
  "TicketId": 2555100
}
```