Endpoints

Ticket API endpoints list

Authorization

• Get access token v2

Categories

• Get Category By Id

• Get Full Community Category List

• Get Subcategories by Parent Id

Custom Fields

• Add Custom Field

• Delete Custom Field

• Get Custom Field

• Get Full Community Custom Field List

• Update Custom Field

Notes

• Add Note to Ticket

• Update Note

• Delete Note

Tags

• List tags

Tickets

• Create Ticket

• Get Ticket by Id

• Get Ticket Log

• List Tickets

• List Ticket Ids By Field Ids

• Replace Ticket Tags

• Update Ticket Assignee

• Update Ticket Category

• Update Ticket Custom Field Value

• Update Ticket Status

Ticket replies

• Create Reply

• List Replies

• Replace Reply Tags

Teammates

• Get All Teammates

Widgets

• Get Widget Schedule List

User Groups

• Get All User Groups for Community