> For the complete documentation index, see [llms.txt](https://developers.socialboards.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developers.socialboards.com/docs/apis/external-chat-api/reference/endpoints/get-conversation-by-id.md).

# Get conversation by id

{% hint style="warning" %}
All API requests should contain [authorization headers](/docs/apis/tickets/authorization-headers.md).
{% endhint %}

**Request**

```
GET chat/conversations/{id}
```

**Query parameters**

<table><thead><tr><th width="181">Name</th><th width="97">Type</th><th width="102">Required</th><th>Comments</th></tr></thead><tbody><tr><td>includeMessages</td><td>boolean</td><td>false</td><td>By default is <code>false</code></td></tr><tr><td>orderyBy</td><td><a href="/pages/SAPck5AeL3aMRIdvSxex">Order by</a> enumeration</td><td>false</td><td><p>Indicates the order of messages in the dialogue.</p><p>If set to <code>creation_time_asc</code> value, the system retrieves the earliest 100 messages; if set to <code>creation_time_desc</code>, it retrieves the latest 100 messages.</p><p>The default value is <code>creation_time_desc</code></p></td></tr></tbody></table>

**Response**

```json
{
    "data": {
        "author": {
            "customIdentifier": null,
            "email": "john@dow.com",
            "id": "fc2481f6-28a4-4ca7-849a-344fd6ab1b20",
            "image": null,
            "isBot": false,
            "name": "John",
            "status": "client"
        },
        "creationTime": "2023-09-01T12:56:39.0847826+03:00",
        "feedback": null,
        "id": 254626,
        "isClosed": false,
        "isTakeoverEnabled": true,
        "lastModifiedTime": "2023-09-01T12:56:39.0847826+03:00",
        "messages": [
            {
                "author": {
                    "email": null,
                    "id": "fc2481f6-28a4-4ca7-849a-344fd6ab1b20",
                    "image": null,
                    "isBot": false,
                    "name": "John",
                    "status": "client"
                },
                "creationTime": "2023-09-01T12:56:39.0847826+03:00",
                "id": 0,
                "lastModifiedTime": "2023-09-01T12:56:39.0847826+03:00",
                "message": "Hi, I have some questions about the Chat API"
            },
            {
                "author": {
                    "email": "john@dow.com",
                    "id": "fc2481f6-28a4-4ca7-849a-344fd6ab1b20",
                    "image": null,
                    "isBot": false,
                    "name": "John",
                    "status": "client"
                },
                "creationTime": "2023-09-01T12:58:39.0847826+03:00",
                "id": 667151,
                "lastModifiedTime": "2023-09-01T12:58:39.0847826+03:00",
                "message": "This is an external message created on a third-party platform"
            },
            {
                "author": {
                    "email": "john@dow.com",
                    "id": "fc2481f6-28a4-4ca7-849a-344fd6ab1b20",
                    "image": null,
                    "isBot": false,
                    "name": "John",
                    "status": "client"
                },
                "creationTime": "2023-09-01T13:03:49.0847826+03:00",
                "id": 667154,
                "lastModifiedTime": "2023-09-01T13:03:49.0847826+03:00",
                "message": "And this is another message from third-party platform"
            }
        ],
        "queuePositionInfo": 
        {
            "position": 1403,
            "waitTime": 15
        },
        "totalMessagesCount": 3
    },
    "errorCode": -1,
    "errorText": null
}
```

`Data` field has type of [Conversation](/docs/apis/external-chat-api/reference/objects/conversation.md) object.


---

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```
GET https://developers.socialboards.com/docs/apis/external-chat-api/reference/endpoints/get-conversation-by-id.md?ask=<question>&goal=<endgoal>
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