Get Specific Topic
All API requests should contain authorization headers.
Get the specified published topic by id.
Request
GET faq/{faqName}/topics/{id}?isCount={isCount}
Query Parameters
Name | Type | Required | Comments |
---|---|---|---|
faqName | string | yes | The name of the FAQ instance for the request |
id | integer | yes | Id of topic you want to receive |
isCount | boolean | no | If set to |
Response
An error will be returned if the requested topic has not yet been published.
{
"data": {
"isPublished": true,
"link": "faq.socialboards.com/southsideblueroyaljewelry/category/451/ordering--services/topic/10002240/ordering-process--tracking",
"publishTime": "2023-12-19T14:41:53.5337784+00:00",
"usefulCount": 2,
"attachments": [],
"bannerImageLink": null,
"category": {
"activeTopicCount": 3,
"creationTime": "2023-12-19T14:27:42.1864607+00:00",
"creatorId": "dd5a1046-98c7-4e12-9bc4-1c5aa35cf403",
"description": "Understand our ordering process, shipping options, customization services, repair, appraisals, and other services we offer to ensure a seamless shopping experience.",
"id": 451,
"imageLink": null,
"isPublished": true,
"isSticky": true,
"lastUpdateTime": "2023-12-21T08:29:55.4943982+00:00",
"publishedTopicCount": 3,
"title": "Ordering & Services",
"totalUsefulness": 0,
"viewCount": 42
},
"content": "<p><strong>Ordering Process & Tracking</strong></p><p>Experience a seamless and convenient ordering journey with [Jewelry Store Name]. We've streamlined our ordering process to ensure a hassle-free experience from selection to delivery, along with easy tracking options for your peace of mind.</p><p><strong>1. Placing Your Order</strong>:</p><ul><li><p><strong>Online Shopping Convenience</strong>: Browse our curated collections and select your desired jewelry pieces easily through our user-friendly website or mobile app.</p></li><li><p><strong>Simple Checkout Process</strong>: Proceed to the secure checkout, where you can review your order, enter shipping details, and select preferred payment methods before confirming your purchase.</p></li></ul><p><strong>2. Order Confirmation & Updates</strong>:</p><ul><li><p><strong>Confirmation Email</strong>: Receive an immediate order confirmation via email, providing essential details such as order number, items purchased, and estimated delivery time.</p></li><li><p><strong>Regular Updates</strong>: Stay informed about your order status with regular updates sent via email or SMS, from order processing to shipment preparation and dispatch.</p></li></ul><p><strong>3. Tracking Your Shipment</strong>:</p><ul><li><p><strong>Shipment Tracking Information</strong>: Once your order is shipped, you'll receive a tracking number along with instructions on how to track your package in real-time.</p></li><li><p><strong>Online Tracking Portal</strong>: Visit our website or use our dedicated tracking portal to monitor the progress of your shipment, ensuring you're always aware of its location and expected delivery date.</p></li></ul><p><strong>4. Customer Support Assistance</strong>:</p><ul><li><p><strong>Dedicated Support Team</strong>: Should you have any inquiries or need assistance, our dedicated customer support team is available to address your concerns regarding orders, tracking, or delivery.</p></li><li><p><strong>Contact Options</strong>: Reach out to us via phone, email, or live chat for immediate assistance during our business hours, ensuring a swift resolution to any queries you may have.</p></li></ul><p><strong>5. Returns and Order Modifications</strong>:</p><ul><li><p><strong>Easy Returns</strong>: In the event you need to return or exchange your order, refer to our clear and accessible return policy for instructions on initiating the process.</p></li><li><p><strong>Modifications and Adjustments</strong>: For order modifications or special requests, contact our support team promptly to assist you in making necessary adjustments before shipment.</p></li></ul>",
"creationTime": "2023-12-19T14:41:53.5257164+00:00",
"description": " Understand how to place orders, track shipments, and manage your purchases through our platform.",
"id": 10002240,
"isSticky": true,
"lastUpdateTime": "2023-12-21T14:18:27.4249709+00:00",
"logoLink": null,
"tableOfContents": "[]",
"tags": [
{
"id": 444,
"name": "Support"
}
],
"title": "Ordering Process & Tracking",
"totalUsefulness": 0,
"viewCount": 41
},
"errorCode": -1,
"errorText": null
}
Data
field will contain Topic model.
Last updated