Get Specific Topic

All API requests should contain authorization headers.

Get the specified published topic by id.

Request

GET faq/{faqName}/topics/{id}?isCount={isCount}

Query Parameters

NameTypeRequiredComments

faqName

string

yes

The name of the FAQ instance for the request

id

integer

yes

Id of topic you want to receive

isCount

boolean

no

If set to true the request will increment topic view count by one

Response

An error will be returned if the requested topic has not yet been published.

{
    "data": {
        "isPublished": true,
        "link": "faq.socialboards.com/southsideblueroyaljewelry/category/451/ordering--services/topic/10002240/ordering-process--tracking",
        "publishTime": "2023-12-19T14:41:53.5337784+00:00",
        "usefulCount": 2,
        "attachments": [],
        "bannerImageLink": null,
        "category": {
            "activeTopicCount": 3,
            "creationTime": "2023-12-19T14:27:42.1864607+00:00",
            "creatorId": "dd5a1046-98c7-4e12-9bc4-1c5aa35cf403",
            "description": "Understand our ordering process, shipping options, customization services, repair, appraisals, and other services we offer to ensure a seamless shopping experience.",
            "id": 451,
            "imageLink": null,
            "isPublished": true,
            "isSticky": true,
            "lastUpdateTime": "2023-12-21T08:29:55.4943982+00:00",
            "publishedTopicCount": 3,
            "title": "Ordering & Services",
            "totalUsefulness": 0,
            "viewCount": 42
        },
        "content": "<p><strong>Ordering Process &amp; Tracking</strong></p><p>Experience a seamless and convenient ordering journey with [Jewelry Store Name]. We've streamlined our ordering process to ensure a hassle-free experience from selection to delivery, along with easy tracking options for your peace of mind.</p><p><strong>1. Placing Your Order</strong>:</p><ul><li><p><strong>Online Shopping Convenience</strong>: Browse our curated collections and select your desired jewelry pieces easily through our user-friendly website or mobile app.</p></li><li><p><strong>Simple Checkout Process</strong>: Proceed to the secure checkout, where you can review your order, enter shipping details, and select preferred payment methods before confirming your purchase.</p></li></ul><p><strong>2. Order Confirmation &amp; Updates</strong>:</p><ul><li><p><strong>Confirmation Email</strong>: Receive an immediate order confirmation via email, providing essential details such as order number, items purchased, and estimated delivery time.</p></li><li><p><strong>Regular Updates</strong>: Stay informed about your order status with regular updates sent via email or SMS, from order processing to shipment preparation and dispatch.</p></li></ul><p><strong>3. Tracking Your Shipment</strong>:</p><ul><li><p><strong>Shipment Tracking Information</strong>: Once your order is shipped, you'll receive a tracking number along with instructions on how to track your package in real-time.</p></li><li><p><strong>Online Tracking Portal</strong>: Visit our website or use our dedicated tracking portal to monitor the progress of your shipment, ensuring you're always aware of its location and expected delivery date.</p></li></ul><p><strong>4. Customer Support Assistance</strong>:</p><ul><li><p><strong>Dedicated Support Team</strong>: Should you have any inquiries or need assistance, our dedicated customer support team is available to address your concerns regarding orders, tracking, or delivery.</p></li><li><p><strong>Contact Options</strong>: Reach out to us via phone, email, or live chat for immediate assistance during our business hours, ensuring a swift resolution to any queries you may have.</p></li></ul><p><strong>5. Returns and Order Modifications</strong>:</p><ul><li><p><strong>Easy Returns</strong>: In the event you need to return or exchange your order, refer to our clear and accessible return policy for instructions on initiating the process.</p></li><li><p><strong>Modifications and Adjustments</strong>: For order modifications or special requests, contact our support team promptly to assist you in making necessary adjustments before shipment.</p></li></ul>",
        "creationTime": "2023-12-19T14:41:53.5257164+00:00",
        "description": " Understand how to place orders, track shipments, and manage your purchases through our platform.",
        "id": 10002240,
        "isSticky": true,
        "lastUpdateTime": "2023-12-21T14:18:27.4249709+00:00",
        "logoLink": null,
        "tableOfContents": "[]",
        "tags": [
            {
                "id": 444,
                "name": "Support"
            }
        ],
        "title": "Ordering Process & Tracking",
        "totalUsefulness": 0,
        "viewCount": 41
    },
    "errorCode": -1,
    "errorText": null
}

Data field will contain Topic model.

Last updated