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Testing your webhooks
Easy testing of webhooks using webhook.site
With Webhook.site, you can easily test HTTP webhooks and other types of HTTP requests.
Please note that you ONLY use this external service (webhook.site) for testing purposes, to keep your customers' data secure and GDPR compliant.
A URL you can use for your webhook will be generated automatically, and displayed as shown in the screenshot below. The service is listening for your Socialboards webhook posts, waiting for its first request.
Navigate to Configuration > Company > General settings > Webhooks, and activate the webhook(s) you want to test. In this example we'll use the "New ticket" webhook.
In the modal window, enter the URL you copied in step 1, along with a callback random variable.
Send a new ticket to any channel connected to your Socialboard. Within a second or two, your webhook.site service presents the JSON it received from your ticket.