> For the complete documentation index, see [llms.txt](https://developers.socialboards.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developers.socialboards.com/docs/apis/external-chat-api/reference/objects/user.md).

# User

**Example**

```json
{
    "customIdentifier": null,
    "email": "john@dow.com",
    "id": "fc2481f6-28a4-4ca7-849a-344fd6ab1b20",
    "image": null,
    "isBot": false,
    "name": "John",
    "status": "client"
}
```

`customIdentifier` - the value is normalized (trimmed and stored in lowercase), so responses may return it in a different case than provided in the request.

**Fields**

| Field            | Type                                                                                          | Comments                                                                       |
| ---------------- | --------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------ |
| customIdentifier | string                                                                                        | Custom identifier value, if the user has a custom identifier. `null` otherwise |
| email            | string                                                                                        | User email address                                                             |
| id               | Guid                                                                                          | User unique id                                                                 |
| image            | string                                                                                        | User avatar url                                                                |
| isBot            | boolean                                                                                       | If `true`, it shows that the user is a bot                                     |
| name             | string                                                                                        | User name                                                                      |
| status           | [User status](/docs/apis/external-chat-api/reference/enumerations/user-status.md) enumeration | User status in a SocialBoards system                                           |