Conversation Message Added

Trigger

A new message has been added to the conversation.

Example

{
  "CommunityName": "yourCompanyName",
  "EventType": "conversation_message_added",
  "Events": [
    {
      "InboxLink": "https://inbox.socialboards.com/yourCompanyName/tickets?ticketId=2555100",
      "ConversationId": 2555100,
      "Message": {
        "Author": {
          "Email": "[e-mail]",
          "Id": "fc2481f6-28a4-4ca7-849a-344fd6ab1b20",
          "Image": null,
          "IsBot": false,
          "Name": "John",
          "Status": "client"
        },
        "CreationTime": "2023-10-19T10:00:58.84+00:00",
        "Id": 66918943,
        "LastModifiedTime": "2023-10-25T10:43:35.12+00:00",
        "Message": "Example of chat message"
      },
      "EventTime": "2023-10-25T13:43:42.0643182+03:00"
    }
  ],
  "TicketId": 2555100
}