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Events
This is a full list of Webhook events.
Event | Trigger |
New ticket comes into the system | |
Ticket status is changed (ex. from "Open" to "Closed") | |
Tags were added or deleted from ticket | |
Category were added, deleted or changed from ticket | |
New repliy is added to an ongoing conversation in a ticket | |
Reply message is updated | |
Reply is deleted from an ongoing conversation in a ticket | |
New internal note has been created on a ticket | |
An internal note message has been updated | |
An internal note has been deleted |
Last modified 3mo ago