Events
This is a full list of Webhook events.
Event
Trigger
New ticket comes into the system
Ticket status is changed (ex. from "Open" to "Closed")
Tags were added or deleted from ticket.
New repliy is added to an ongoing conversation in a ticket
Reply message is updated
Reply is deleted from an ongoing conversation in a ticket
New internal note has been created on a ticket
An internal note message has been updated
An internal note has been deleted
Last modified 1yr ago
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