Conversation created

Trigger

A new conversation has been created in Socialboards system.

Example

Important notice: conversation model does not include fields array object values!

{
  "CommunityName": "yourCompanyName",
  "EventType": "conversation_created",
  "Events": [
    {
      "InboxLink": "https://inbox.socialboards.com/yourCompanyName/tickets?ticketId=2555100",
      "ConversationId": 2555100,
      "Conversation": {
        "Author": {
          "Email": "[e-mail]",
          "Id": "fc2481f6-28a4-4ca7-849a-344fd6ab1b20",
          "Image": null,
          "IsBot": false,
          "Name": "John",
          "Status": "client"
        },
        "CreationTime": "2023-10-25T13:39:47.8519779+03:00",
        "Feedback": null,
        "Fields": null,
        "Id": 2555100,
        "IsClosed": false,
        "IsTakeoverEnabled": true,
        "LastModifiedTime": "2023-10-25T13:39:47.8519779+03:00",
        "Messages": [],
        "QueuePositionInfo": {
          "Position": 12,
          "WaitTime": null
        },
        "TotalMessagesCount": 0
      },
      "EventTime": "2023-10-25T13:39:57.2844587+03:00"
    }
  ],
  "TicketId": 2555100
}