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Javascript changelog
This represents a log of all changes to the Javascript and the versions that are related to each new addition.
You can now pop the widget with any module as a start page. As an example, this let's you initialize a chat directly from the launcher without passing through the homepage first.
Added support for more languages, with a separate configuration option.
We added the ability to control the session lifetime from the javascript. The script counts the time in milliseconds from the last message in a thread (from the enduser or the support agent). We also added a few options to control the layout of the queue element, shown to the enduser.
- Add "idleTimeoutMs" to control the session lifetime
- Use queueMessageBackgroundColor to control the background color of the queue element
- Use queueMessageFontSizeRem to set the text size of the same element
We now support multiple Support Widgets in the same inbox - each with its own behaviour, chat opening hours, design etc.
- Configure new Widget Instances in your inbox
- Use the "widgetId" to select which Widget to use.
We’re excited to share that we’ve now launched a major update to our Chat module - combining chat, webforms and faq in one user friendly support widget.
We'll continue to support v 1.0 for 12 months, until March 1st 2021.
The base version of the chat javascript that existed before versioning was introduced. This version is documented on https://socialboardsinbox.docs.apiary.io/#
Last modified 2yr ago