Get Ticket Log

All API requests should contain authorization headers.

Request

POST /tickets/{ticketId}/log

Query Parameters.

Name	Type	Required	Comments
ticketId	integer	yes	Id of ticket you want to receive
take	integer	no	Max ammount of tickets shown in results. Max value is 50. default: 25
skip	integer	no	Amount of tickets should be skipped from the result

Request Body

{
    "action_types": [
        "ticket_status_changed",
        "ticket_read"
    ]
}

Body of request should contain the following model serialized to JSON.

Field	Type	Comments
action_types	array of Ticket action type enumeration values	Action types needed to be added to results. If empty, all action types are returned

Response

{
    "data": [
        {
            "actionString": "leste saken",
            "actionType": "ticket_read",
            "includedItems": {
                "categories": [],
                "tags": [],
                "users": []
            },
            "user": {
                "id": "7ada8318-adf9-46d1-97ff-81aee80a8415",
                "image": null,
                "name": "Anton Checkhov",
                "email": "[email protected]",
                "status": "team",
                "isBot": false
            },
            "time": "2022-10-28T12:41:36.6267804+00:00"
        },
        {
            "actionString": "endret sakens status fra \"På vent\" til \"Åpen\"",
            "actionType": "ticket_status_changed",
            "includedItems": {
                "categories": [],
                "tags": [],
                "users": []
            },
            "user": {
                "id": "7ada8318-adf9-46d1-97ff-81aee80a8415",
                "image": null,
                "name": "Anton Checkhov",
                "email": "[email protected]",
                "status": "team",
                "isBot": false
            },
            "time": "2022-09-27T23:05:58.7768791+00:00"
        }
    ],
    "errorCode": -1,
    "errorText": null
}

Data field will contain array of an Ticket Log models.