List Ticket Ids By Field Ids

All API requests should contain authorization headers.

Request

POST /tickets/customFields/values/list

Query Parameters.

This endpoint doesn't require query parameters.

Request Body

{
    "customFieldIds": [
        26690,
        26703,
        26704,
        26706
        
    ],
    "fromTicketCreationTime": "2023-01-15T00:00:00+00:00",
    "isAllFieldsInTicketRequired": true,
    "skip": 0,
    "take": 500,
    "toTicketCreationTime": "2024-01-17T00:00:00+00:00"
}

Body of request should contain the following model serialized to JSON.

Field	Type	Required	Comments
customFieldIds	array of integers	no	An array of integers representing Custom Fields Ids. The search will match tickets based on these field ids. By default it is empty and a maximum count of field ids is limited to 50
fromTicketCreationTime	string	no	A datetime string in ISO 8601 format. Only tickets created after this time will be included in the search. By default it is null
isAllFieldsInTicketRequired	boolean	no	If true, all specified fields in the search request must be present in a tickets. If false, at least one field must match in a tickets. By default it is false
skip	nullable integer	no	Specifies the number of tickets to skip in the search results. By default it is 0
take	nullable integer	no	Specifies the maximum number of tickets to return. By default it is 250 and maximum count to take is limited to 500. The tickets are ordered by Id in ascending order
toTicketCreationTime	string	no	A datetime string in ISO 8601 format. Only tickets before this time will be included in the search. By default it is null

Response

The tickets are ordered by ID in ascending order.

{
    "data": [
        {
            "customFieldValues": [
                {
                    "id": 26690,
                    "value": "Magic Cloudy Shop"
                },
                {
                    "id": 26703,
                    "value": "Arrows with Frozen Darts"
                },
                {
                    "id": 26704,
                    "value": "100"
                },
                {
                    "id": 26706,
                    "value": "2024-01-23"
                }
            ],
            "ticketId": 256245
        }
    ],
    "errorCode": -1,
    "errorText": null
}

Data field will contain an array of TicketIdWithFieldValue models.