Category
Example
Fields
Field
Type
Comments
autoArchive
boolean
If true
ticket with such category will be automatically archived after creation
canBeChosen
boolean
If true
ticket with such category can be created. If false
client should choose one of subcategories to create ticket
id
integer
Unique Id of category
isHidden
boolean
If true
category should be hidden from public ticket forms
isMuted
boolean
If true
ticket with such category will not generate email, browser or other notification after creation
name
string
Name of the category
parentId
nullable integer
Id parent category. Value is set to null
for root categories
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