> For the complete documentation index, see [llms.txt](https://developers.socialboards.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developers.socialboards.com/docs/apis/tickets/reference/objects/category.md).

# Category

#### **Example**

```json
{
    "autoArchive": false,
    "canBeChosen": true,
    "isHidden": false,
    "isMuted": false,
    "parentId": null,
    "id": 15597,
    "name": "Customers"
}
```

#### Fields

| Field       | Type             | Comments                                                                                                                  |
| ----------- | ---------------- | ------------------------------------------------------------------------------------------------------------------------- |
| autoArchive | boolean          | If `true` ticket with such category will be automatically archived after creation                                         |
| canBeChosen | boolean          | If `true` ticket with such category can be created. If `false` client should choose one of subcategories to create ticket |
| id          | integer          | Unique Id of category                                                                                                     |
| isHidden    | boolean          | If `true` category should be hidden from public ticket forms                                                              |
| isMuted     | boolean          | If `true` ticket with such category will not generate email, browser or other notification after creation                 |
| name        | string           | Name of the category                                                                                                      |
| parentId    | nullable integer | Id parent category. Value is set to `null` for root categories                                                            |


---

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