Category

Example

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{
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"autoArchive": false,
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"canBeChosen": true,
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"isHidden": false,
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"isMuted": false,
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"parentId": null,
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"id": 15597,
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"name": "Customers"
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}
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Fields

Field
Type
Comments
AutoArchive
boolean
If true ticket with such category will be automatically archived after creation.
CanBeChosen
boolean
If true ticket with such category can be created. If false client should choose one of subcategories to create ticket
Id
integer
Unique Id of category
IsHidden
boolean
If true category should be hidden from public ticket forms.
IsMuted
boolean
If true ticket with such category will not generate email, browser or other notification after creation
Name
string
Name of the category
ParentId
nullable integer
Id parent category. Value is set to null for root categories
Last modified 1yr ago
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