Category

Example

{
    "autoArchive": false,
    "canBeChosen": true,
    "isHidden": false,
    "isMuted": false,
    "parentId": null,
    "id": 15597,
    "name": "Customers"
}

Fields

Field	Type	Comments
autoArchive	boolean	If true ticket with such category will be automatically archived after creation
canBeChosen	boolean	If true ticket with such category can be created. If false client should choose one of subcategories to create ticket
id	integer	Unique Id of category
isHidden	boolean	If true category should be hidden from public ticket forms
isMuted	boolean	If true ticket with such category will not generate email, browser or other notification after creation
name	string	Name of the category
parentId	nullable integer	Id parent category. Value is set to null for root categories