Webhook Payload
All payloads will contain the following common properties, but the contents and structure of each payload varies depending on the event, you are subscribed to. Refer to each event’s reference document to see which fields will be included.
Example:
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{
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"CommunityName": "communityName",
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"EventType": "event_name",
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"Events": []
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}
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Field
Type
Comments
CommunityName asdada
string
Name of the inbox socialboards in which the tickets, replies and notes enters the system.
Event type
string
Events
Array
Event payload (structure depends on event type)
Last modified 1yr ago
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