Custom Field

Example

{
      "assignedCategoryIds": [],
      "defaultValue": null,
      "id": 42623,
      "isHidden": false,
      "isRequired": false,
      "isSensitiveData": false,
      "name": "Shop region",
      "order": 1,
      "placeholder": "region",
      "possibleValues": 
      [
        {
          "order": 1,
          "value": "Østfold"
        },
        {
          "order": 2,
          "value": "Akershus"
        },
        {
          "order": 3,
          "value": "Oslo"
        }
      ],
      "type": "region",
      "value": null
}

Fields

Field	Type	Comments
assignedCategoryIds	array of integers	Ids of categories which tickets should contain this field (Obsolete)
defaultValue	string	string containing default value. Format of string depends on field type (correct formats can be checked in this document)
id	integer	Unique Id of custom field
isHidden	boolean	If true custom field should be hidden from public ticket forms
isRequired	boolean	If true fulfilling this field is required for ticket with categories field assigned to
isSensitiveData	boolean	If true field values will be deleted after ticket anonymization due to GDPR
name	string	Name of custom field
order	integer	Order of showing on web forms or other public places. (fields with less number will be shown before fields with bigger)
placeholder	string	Text of placeholder of field
possibleValues	array of Possible Values models	Array of possible value for custom field
type	string	Type of custom field (ex. "text_input", "email", "date") List of all possible type can be found in this document
value	string	String containing value. Format of string depends on field type (correct formats can be checked in this document)