# Guidelines and data privacy

We're thrilled that you're getting ready to build great integrations with our platform 🚀please follow these guidelines - with special emphasis on securing our customers' data - to comply with Socialboards policies and GDPR regulations.

**Keeping our customers' data secure is our #1 priority.** We go to considerable lengths to ensure that all data sent to and from Socialboards is handled securely, and we expect the same from you.

1. You must have a valid data protection agreement with the data controller in which you collect data from.\\
2. You must have appropriate measures in place to protect any information you receive from Socialboards against unauthorized access or use.\\
3. You must be able to meet the requirements of the European Union's General Data Protection Regulation (GDPR) for any data you process which falls within the scope of the legislation and fulfill subject access requests as required. \\
4. In addition to breach notifications required under GDPR, you'll notify Socialboards of any personal data breaches within 72 hours of becoming aware of a breach.\\
5. You must grant Socialboards permission to audit your data processing activities. This can include independently produced audit reports.

Now that our lawyers have said their legal bits, lets get into building some integrations 😄


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