Update conversation feedback

All API requests should contain authorization headers.

Request

PATCH chat/conversations/{id}/feedback

Request body

{
    "isPositive": true,
    "text": "Nice, thank you!"
}

Fields

Field
Type
Comments

isPositive

boolean

Indicates the conversation feedback from the client

text

string

Additional text related to the customer's conversation satisfaction

Response

{
    "data": {
        "isPositive": true,
        "text": "Nice, resolve my problem!"
    },
    "errorCode": -1,
    "errorText": null
}

Data field has type of Conversation satisfaction object.

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