> For the complete documentation index, see [llms.txt](https://developers.socialboards.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developers.socialboards.com/docs/apis/tickets.md).

# Ticket API

Welcome to our API reference for the Ticket API. This documentation includes information about how to ..

* [create a Socialboards account](https://socialboards.com/en/free-trial/)
* [use authentication headers](/docs/apis/tickets/authorization-headers.md)
* [create tickets](/docs/apis/tickets/tickets.md)
* [handle categories](/docs/apis/tickets/categories.md)
* [handle custom fields](/docs/apis/tickets/custom-fields.md)
* [work with webhooks](/docs/apis/tickets/webhooks.md)

If you have little or no experience with Socialboards, you might find the[ Glossary](/docs/apis/tickets/glossary.md) useful, which explains key components of an Inbox and how they function.

For information about changes to our APIs, check out the [changelog](/docs/updates/changelog.md).

Need help? Please contact us at <https://www.zisson.com/contact-us/> if you have trouble gaining account access, or have questions.