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          • Get Access Token v2
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          • Create Ticket
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          • Update Ticket Assignee
          • Get Ticket Log
          • Update Ticket Status
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          • Update Ticket Category
          • Create Reply
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        • Enumerations
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      • Glossary
    • External Chat API
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          • Create conversation
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    • FAQ API
      • Glossary
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      • Tags
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      • Reference
        • Endpoints
          • List FAQ Instances
          • List Tags
          • List Categories
          • List Topics
          • Get Specific Topic
          • Add Vote to Topic
          • Increase View Count for Topic
          • Search Topics by Params
        • Objects
          • Attachment
          • Category
          • Instance
          • Tag
          • Topic
          • Topic Search Result
        • Enumerations
          • Localization Language
          • Template Type
          • Topic Downvote Reason
          • Topics Sort Options
    • Support Widget
      • Installation
      • Configuration options
      • Full script example
      • Javascript changelog
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      • Data warehouse (DWH)
        • Entity relationship diagram (ERD)
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      • 2023-04 Intility AS
        • Addendum 2023-4
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  1. APIs

FAQ API

How to work with the FAQ API for 3rd party integrations.

Welcome to FAQ API reference. This documentation includes information about how to:

  • Get all FAQ Instances

  • Work with FAQ tags

  • Get list topics to specific FAQ

  • Add user feedback to specific topic

  • and much more

If you have little or no experience with Socialboards FAQ API, you might find the Glossary useful, which explains key components of an FAQ and how they function.

Need help? Please contact us at https://www.zisson.com/contact-us/ if you have trouble gaining account access, or have questions.

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Last updated 11 months ago

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