# Data Processing

We take data privacy and security very seriously and ensure that we only store data that is necessary for the proper functioning of our services and that is provided by our clients. In general, all client data is considered as restricted and is only accessible to authorized personnel, such as customer service staff, in accordance with your own setup.

It is important to note that as a self-serviced system, the data that is processed and stored depends on the specific channels that are integrated by the client. 

To provide a detailed overview of the data classification, we have attached a data records by channel overview document for your reference, please refer to the matrix below:

<figure><img src="https://2431752220-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LtYGNIjppwv_B_BcVqC%2Fuploads%2FcRIFQm32kVB6QJ0hXv7M%2FData%20Processing%20Activities.png?alt=media&#x26;token=0a0b97f3-9058-4194-9a5b-822ac25a51c1" alt=""><figcaption><p>Data Processing by Channel</p></figcaption></figure>


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