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Get ticket log

All API requests should contain authorization headers.

Request

POST /tickets/{ticketId}/log

Query Parameters.

Name
Type
Required
Comments
ticketId
integer
yes
Id of ticket you want to receive.
take
integer
no
Max ammount of tickets shown in results. Max value is 50. default: 25
skip
integer
no
Amount of tickets should be skipped from the result.

Request Body

{
"action_Types": ["ticket_status_changed","ticket_read"]
}
Body of request should contain the following model serialized to JSON.
Field
Type
Comments
actionTypes
array of Ticket action type enumeration values
Action types needed to be added to results. If empty, all action types are returned

Response

{
"data": [
{
"actionString": "leste saken",
"actionType": "ticket_read",
"includedItems": {
"categories": [],
"tags": [],
"users": []
},
"user": {
"id": "7ada8318-adf9-46d1-97ff-81aee80a8415",
"name": "Anton Checkhov",
"email": "[email protected]",
"status": "team",
"isBot": false
},
"time": "2022-10-28T12:41:36.6267804+00:00"
}, {
"actionString": "endret sakens status fra \"På vent\" til \"Åpen\"",
"actionType": "ticket_status_changed",
"includedItems": {
"categories": [],
"tags": [],
"users": []
},
"user": {
"id": "7ada8318-adf9-46d1-97ff-81aee80a8415",
"name": "Anton Checkhov",
"email": "[email protected]",
"status": "team",
"isBot": false
},
"time": "2022-09-27T23:05:58.7768791+00:00"
}
],
"errorCode": -1,
"errorText": null
}
Data field will contain ticket model.