Comment on page

Update Note

All API requests should contain authorization headers.
Request 
PATCH /tickets/{ticketId}/notes/{noteId}
Query Parameters
Name
Type
Required
Comments
ticketId
integer
yes
Id of ticket note added in.
noteId
integer
yes
Id of note you want to update.
Request Body
{
	"attachments": [{
			"isContentPart": null,
			"name": "filename.png",
			"url": "https://your.attachment.url/filename.png"
		}
	],
	"message": "Update note text"
}
​
Body of request should contain the following model serialized to JSON. 
Field
Type
Comments
attachments
array of Base Attachment models
Reply attachments
message
string
Note content 
{
  "data": {
    "id": 2980459,
    "message": "Updated note text",
    "attachments": [],
	"author": {
		"id": "0da5a9e8-90ef-403f-873c-e20e4d298558",
		"name": "Staff name",
		"image": "",
		"email": "[email protected]",
		"status": "team",
		"isBot": false
	},
    "mentionedUsers": [],
    "creationTime": "2020-03-05T19:41:17.7780842+00:00"
  },
  "errorCode": -1,
  "errorText": null
}
Data field will contain updated note model.

Add Note To Ticket

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Last modified 1mo ago

Name	Type	Required	Comments
ticketId	integer	yes	Id of ticket note added in.
noteId	integer	yes	Id of note you want to update.

Field	Type	Comments
attachments	array of Base Attachment models	Reply attachments
message	string	Note content